The Problem This Solution Solves
The Department of Defense (DoD) leverages robotic process automation (RPA) tools to track and resolve discrepancies in enterprise resource management systems. These tools require well-defined rules and logic processes as well as substantial human intervention to continuously update and refine.
In September 2020, the Defense Innovation Unit (DIU) entered a prototyping agreement with Vertosoft and DataRobot to develop an ML solution that could be used with a robotic process automation (RPA) capability for the Office of the Assistant Secretary of the Army for Financial Management and Control (FM&C). This prototype automated the correction of errors in an Army financial information system. The solution formally transitioned to Army FM&C after achieving an unmatched transactions (UMT) detection and correction rate exceeding 99%, and reducing human processing time from two hours to two minutes per unmatched transaction, thereby potentially saving the Army millions of dollars in annual labor costs.